Whether you have a question to ask, feedback or something else to discuss with us, we look forward to hearing from you. We aim to respond to your email within 24 hours.
Your feedback is important to us and we welcome any input from our customers.
For all enquiries or information on prices please call us on 01865 240000 between 10am and 5pm or send an e-mail to email@example.com. (Please note that this is not regularly monitored outside office hours. For bookings or urgent quotes please call us on 01865 240000 at any time.) We have an automated phone system but if you would prefer to opt out of this then just let us know and we will remove your number from the automated system.
In the unfortunate event you are unhappy with the service that we have provided you, please complete our online form or alternatively e-mail details of your booking to firstname.lastname@example.org and we will resolve the situation as soon as possible.
Most personal items found in our cars will be handed into St Aldates Police Station within 24-48 hours. You can contact the Police Station on 101 and ask for St Aldates lost property 9am – 5pm. If goods are lost please call as soon as possible so we can ask the driver if they have located said item(s). There may be a small charge if the driver brings items to you. Please note the police will continue to accept:
The police will not routinely accept suitcases, purses, handbags or other low value items. We at 001 Taxis also follow the Thames Valley Police procedure in holding lost property for 6 weeks before disposing of goods.
Head Office: 001 Taxis HQ, Unit C, Bishops Mews, Transport Way, Oxford, OX4 6HD
City Centre Depot: 001 Taxis, New Inn Yard, 108 St Aldates, Oxford, OX1 1BU